Service Cancellation Instructions
This article explains the processing of requesting a cancellation for any service.
It is always sad to hear that a client is discontinuing a service. Please let us know if there is something we can do to change your mind.
In regards to your request to cancellation, it is important to please complete the following steps:
1. Sign to your Client Dashboard
2. Click on BILLING & PAYMENTS on the left
3. Click on the CANCEL SERVICE button next to the service you would like to cancel
4. Complete and Submit Cancellation Form.
Cancellation will be scheduled at the end of the month, once we have received your cancellation form.
It is important to know that your account will officially be cancelled until this process is completed. We do not accept e-mail or phone cancellations. You will continue to be billed and payments processed as usual and payments can not be refunded if this happens.
Version 1.2 • Last Updated 11/8/2021 2:00:11 PM
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